Hello,Sorry for the bad experience. Could you please send us your order number? We will check and provide a solution.Normally those slight twists would be caused by careless treatment during shipment. It is quite easy to fix it. Here is the instruction: • String the bow ( better with a stringer ) • If you find the lower limb is twisted towards the left, move the string out of the groove and push it to right a little bit. • Leave it there for over 24 hours. • It will be back in good condition then.We understand that there is a small chance that the limbs would be received in this way, it could be solved if we provide better packaging, for example, providing customized XPE padding for each model. Meanwhile, as you can see from the website, we have added an Express shipping service a few days ago, so the parcel would be shipped faster and safer. However, considering the price limitation, it is very hard to find a perfect solution. Currently, all the methods we can find would increase the costs and prices. The good point is that the chance is very small and it could be 100% fixed in the way we mentioned above, without any drop in performance or safety. If any of our customers can’t fix it by themselves, we provide a free replacement.In this way, we keep those models in the best cost-efficient, so our customers could get their items at the lowest price.Sorry again for the bad experience and thank you for your understanding. Feel free to contact us if you have any further questions.BTW, I do think it is time to change your opinions about Chinese products. As far as I know, most companies are just trying to sell items at a reasonable price. We also have high-quality items at a higher price, feel free to choose them if you are not satisfied with the limbs you have received.Best regards, Mandarin Duck
